SHIPPING & ORDERS


Shipping

In general, consumer orders ship in the next business day (weekday) after order. Business orders are scheduled by our warehouse based on service level agreements. Transit times may vary; view shipment tracking information to view the latest carrier estimates. Delays, both in manufacturing and those outside the control of Design House® (e.g. Acts of God or delays in transportation) may affect shipments.

Please notify Customer Service within five (5) days of receipt of order of any shortages or variances in quantity at www.todaysdesignhouse.com/contact. Design House® shall not be responsible if shortages are not reported within this period.

Shipping carrier and routing will be selected at checkout. Customers are responsible for shipping costs presented at the time of checkout. Shipments requiring a lift gate will be charged at $75.00 fee, even if free freight minimums are satisfied.

 

Ordering

Create an account for yourself or on behalf of a business to place orders, view items and pricing available to you, or access past order information. Taxes and freight charges are included with each order and will be paid at the time of order. Payment is due at checkout and order confirmations will be emailed to you upon payment clearing.

Design House® reserves the right to make changes without notice to its products or packaging. Please note that all specifications are approximate and dimensions are nominal.